Operations Director

​Role: Operations Director

Salary: Final salary and package to be discussed but in line with an experienced Operations Director from the Cleaning Industry

Job Status: Full-time, Permanent

Location: London and Southeast

Vacancy Reference: VR/05369

Role Description:

Our client, a purpose-driven and sustainability-focused contract cleaning organisation, is seeking a highly accomplished Operations Director to lead its operational strategy and drive sustainable growth. The company has built a strong reputation for delivering high-quality, environmentally responsible cleaning solutions, underpinned by integrity, transparency, and long-term partnerships.

This is a pivotal leadership appointment that will shape the future direction of the business. The successful candidate will assume end-to-end responsibility for the operational function, ensuring the delivery of exceptional service standards, embedding sustainability at the core of operations, and enabling scalable growth.

Candidate Profile:

The ideal candidate will be an accomplished operations leader with significant senior-level experience in the cleaning, facilities management, or related services sectors. They will demonstrate a proven track record of scaling operations while maintaining quality, compliance, and sustainability standards. Exceptional leadership capabilities, strong financial and commercial acumen, and a deep understanding of sustainable operational practices are essential.

Key priorities will include:

• Developing and executing operational strategies aligned with the company’s commercial objectives and sustainability ethos.

• Driving continuous improvement, efficiency, and environmental performance across all service delivery functions.

• Leading and inspiring high-performing teams, fostering a culture of accountability, innovation, and operational excellence.

• Supporting strategic business development through operational planning, tender support, and solution design.

• Overseeing budgeting, forecasting, and cost-optimisation initiatives to enhance profitability and long-term value creation.

• Strengthening client relationships and ensuring service delivery consistently exceeds contractual and stakeholder expectations.

• A senior leadership role with significant strategic influence.

• The opportunity to shape and deliver a sustainability-led growth agenda.

• A collaborative and values-driven organisational culture.

• Long-term career progression potential.