General Manager

​Role: General Manager

Salary: £70k-£80k plus company car and benefits

Job Status: Permanent/Full-Time

Location: London and the South of England

Vacancy Reference: VR/05033

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Role Description:

Bridge Recruitment have an exciting opportunity for a General Manager to join the Team of one of our clients, a forward-thinking and highly reputable facilities services provider to clients across the UK. As General Manager, it will be your responsibility to facilitate and control all aspects of the services our client provides. You will develop and maintain a competent Team who will meet and exceed customer expectations, ensuring customer satisfaction at all times. The ideal General Manager will have excellent communication skills, and will have previous management and leadership skills that will serve an important purpose as you support your Team in this role.

Responsibilities:

• Perform any investigations as requested by senior management to the best of your ability

• Implement and maintain QMS, carrying out monthly checks

• Meet budgetary targets

• Monitor financial plans with P&L information

• Set key objectives

• Tactical planning

• Monitor expenditure and income against several aspects and control all direct costs

• Ensure all forecasts are achieved, secure and implement where necessary, price adjustments

• Review cost efficient methods of operating

• Responsible for all wage sheets of staff, ensuring they are all paid correctly and in line with set budgets on wages

• Authorise all material demands

• Respond to all customer queries, in writing and verbally, in a concise and efficient manner

• Attend both internal and external meetings monthly

• Responsible for recruitment of all staff, ensuring all employee records are correct

• Carry out staff appraisals and grievances where necessary

• Ensure staff are trained in line with company policies and procedures, and that they are aware of the company’s discipline and grievance policies

• Ensure staff are trained to carry out their roles accordingly

• Ensure the company’s Health and Safety policies are always adhered to by staff

• Expand revenue base, seek growth, and estimate and secure new business

• Be sure to follow company procedures in all aspects of your role

• Report any deficiencies in systems of work or equipment to action them as soon as possible

• Report any issues to Line Manager where they will be resolved in a timely manner

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Requirements:

• Excellent leadership skills, with the ability to manage, develop and lead a team

• Good communication skills, being able to communicate with people at all levels

• Great interpersonal skills, approachable and easy to talk to

• Able to show and use own initiative

• Aptitude to receive and deliver training

• Customer-focused and able to deal with both internally and externally

• Able to take responsibility