Window Cleaning Operations Manager

​Role: Window Cleaning Operations Manager

Salary: £65k plus car/car allowance / benefits

Job Status: Permanent / Full Time

Location: London / Northern Home Counties ideally

Vacancy Reference: VR/0523

Role Description:

Our client is an award-winning Commercial Window Cleaning company operating across London, Midlands & the South of England.

An exciting opportunity has arisen for a highly organised and experienced leader to join their management team as Window Cleaning Operations Manager.

Skills and Experience:

• Proven experience of managing window cleaning or specialist cleaning operations and large contracts

• Hands-on understanding of window cleaning methods, processes, equipment and standards

• Excellent working knowledge of health and safety practices, including RAMS documentation

• Confident in using IT systems, apps and latest CRM technology

• Strong ability to exercise judgement, negotiate and make sound decisions when working to tight timescales

• Exceptional communication skills, with the ability to build trusted relationships with clients, colleagues, and suppliers

• Commercially astute, with a focus on delivering value and operational efficiency

• Full UK driving licence (essential).

General Overview of Duties:

• Day to day team management

• Contract management

• Quality audits

• Health and safety audits

• Manage Risk Assessment and Method Statement documentation for all specialist works

• Client visits

• HR management of team including 1-1s and team meetings

• Toolbox talks

• Recruitment of new window cleaners

• Arrange and head-up staff training (in-house and external courses)

• Oversee maintenance of equipment and vans

• Oversee schedule of window cleaning and specialist cleaning jobs via CRM system

• Create quotes and carry out site surveys for new requests

• Oversee arranging access equipment hire i.e. MEWP, TM, SPIDER

• Oversee weekend works and night projects ensuring completion on time/ budget

• Reporting into the Managing Director

This is an excellent opportunity for the right individual (from a similar role within the window cleaning industry) who can motivate a team, embrace challenges, overcome them and succeed in a rapidly growing and ambitious company.

Experience:

• Window cleaning management: 5 years (preferred)

• Driving Licence (required)

Entrepreneurial Flair - this is a growing business which can offer Director level opportunities for those who excel in their role.

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