Role: Site Cleaning Manager
Salary:  £29,000 - £33,000 (Monday - Friday)
Job Status: Permanent
Location: London
 
Vacancy Reference: VR/04263
 
Our Client is a Pan European facilities provider with clients across various industry sectors. They are seeking a day cleaning manager to oversee the service delivery to ensure the Operations Team work together to meet KPI's and SLA's for one of their prestigious sites in central London. The successful candidate will have a background in contract cleaning and maintaining high standards in a similar corporate environment, with the ability to manage and motivate a team to exceed client expectations and maintain 5 star service delivery. 

Main duties and responsibilities of Site Cleaning Manager

• Liaise with Clients on a daily basis and build strong relationships based on customer focus and care 
• To deal with any ad-hoc requests in a prompt and professional manner
• Management and coordination of cleaning staff, Site supervisors and periodic teams 
• Ensure smooth day-to-day operation of the service, with compliance to industry standards and in line with health safety legislation and requirements 
• Understanding control of contracts - ensuring they are run to budget and staff hours are input correctly
• Contract reporting - producing weekly reports ahead of meetings with Account Manager 
• Recruit and select strong and responsive team members as required 
• Build a positive rapport with the client and key stakeholders 
• Monitoring and achieving levels of cleaning in line with the company’s QA programme 
• Plan and be flexible with working times and priorities for each day 
• Monitoring equipment/uniform/stock levels and liaising with site supervisors in order to arrange appropriate cover when needed 
• Carrying out first level HR duties and staff training requirements

Due to the nature of this role, up to 10 years’ worth of references will be required, as well as candidate pre-vetting