Role Description: 

Our Client employ about 31,000 people, and has an annual turnover of £1 billion euros. As a facilities provider active in the field of cleaning and security services, the company increasingly supplies to its customers and aims for service excellence through its Team. They are seeking a Site cleaning manager to work on a prestigious location in London 

Main duties and responsibilities:

• Liaise with Clients on a daily basis and build strong relationships based on customer focus and care 
• To deal with any ad-hoc requests in a prompt and professional manner
• Management and coordination of cleaning staff, Site supervisors and periodic teams 
• Ensure smooth day-to-day operation of the service, with compliance to industry standards and in line with health safety legislation and requirements 
• Understanding control of contracts - ensuring they are run to budget and staff hours are input correctly
• Contract reporting - producing weekly reports ahead of meetings with Account Manager 
• Recruit and select strong and responsive team members as required 
• Build a positive rapport with the client and key stakeholders 
• Monitoring and achieving levels of cleaning in line with the company’s QA programme 
• Plan and be flexible with working times and priorities for each day 
• Monitoring equipment/uniform/stock levels and liaising with site supervisors in order to arrange appropriate cover when needed 
• Carrying out first level HR duties and staff training requirements