Operations Manager

Operations Manager

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  • Contact:

    Michelle Brightly

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  • Published:

    6 months ago

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Role: Operations Manager 
Salary: £40k - 45k plus a company car or allowance
Job Status: Permanent / Full Time 
Location: Based in Buckinghamshire, covering the South of England
Vacancy Reference: VR/04524
Role Description:
An Operations Manager is required to lead the successful operation for the specialist services division.
Job purpose: 
This is a multi-skilled role which is office and field based. You will conduct visits to customers' premises to complete audits, quotations, specification of works, customer meetings and ensure the agile delivery of specialist cleaning projects. Specialist and Technical Cleaning projects include, but are not limited to: 
  • Biohazard & Disinfection 
  • Carpet & Upholstery Cleaning 
  • Carpark Deep Cleaning 
  • Graffiti Removal 
  • High level (MWEP) and Abseiling works 
  • High Level Suction Dusting 
  • Washroom Deep Cleaning 
  • Window Cleaning 
Responsible for a team of specialist cleaning operatives, the desired candidate will be a strong communicator and effective leader. Preferably the Technical Cleaning Manager will have a minimum of 5 years’ experience in specialist cleaning and be able to demonstrate competencies in both management and specialist knowledge. It is essential that the candidate is ambitious as the company wishes to undergo significant expansion in this area of the organisation. 
  • Work to a strict department budget to deliver outstanding, but efficient cleaning performance. 
  • Develop new business that supports the departments appetite for growth 
  • Deliver effective team management coordinating multiple resources across varying locations 
  • Ensure project schedules are adhered to and the appropriate allocation of resource is provided
  • Research technologies & deliver efficiencies that streamline service delivery in line with companies’ visions to be innovative and agile
  • Administer the companies’ digital solutions such as time & attendance 
  • Manage and maintain the departments fleet of vehicles in a road worthy condition
  • Ensure customers receive a service which maintains the company’s reputation for the highest quality of work 
  • Collaborate with the Head of Department and work together on solutions which promote the companies’ vision to expand this specialist department.
Main Duties: 
  • Provide effective leadership 
  • Continue the expansion and growth of the Technical Cleaning Department 
  • Provide a service which maintains the companies values and reputation for specialist/ technical cleaning 
  • Manage the departments stock lists, material orders & assets 
  • Ensure compliance with all company policies and procedures throughout the department including health & safety 
  • Ensure Disciplinary and Grievance issues are robustly and proportionately managed 
  • To follow all company and client policies and procedures 
  • Work effectively to deadlines 
  • Motivate & support operatives within the department 
  • Support the training and introduction of new & existing staff members 
  • Completed PDR (Personnel Development Reviews) on an annual basis 
  • Report weekly on the department’s hours into the payroll tracker 
  • Manage and maintain the department purchase orders and invoicing tracker ensuring the department meets its monthly financial KPI’s
  • Effectively manage the departments digital diary solution for operative information and work scheduling