Operations Manager

Operations Manager

  • Location

    East London

  • Sector:


  • Job type:


  • Salary:

    £38,000 - £40,000

  • Contact:

    Michelle Brightly

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


  • Client:


Our Client is recruiting for an Operations Manager to oversee a portfolio of sites across the East Anglia region. The company is a well-established Facilities Management Company that has a national client base and a strong brand across all market sectors. You will be responsible for the overall management of the South West region, ensuring high levels of deliverance are maintained.

Main duties and responsibilities:

The key responsibilities for the Operations Manager include the following;


  • Manage and develop your direct reports consisting of area managers and supervisors
  • Manage and control the cleaning services in line with the agreed specification
  • Evaluate, communicate and rectify all internal audits conducted
  • Provide a clear line of communication with clients to ensure high levels of customer service is maintained
  • Manage KPIs and profit and loss on the contracts
  • Upsell the range of services that our client delivers

Qualifications and experience:


  • Experience of managing area managers within a multi-site cleaning contract
  • Ability to liaise and work professionally with clients and staff
  • Excellent communication skills
  • Strong organisational skills
  • Full UK Driving licence