Our Client is recruiting for an Operations Manager to oversee a portfolio of sites across the East Anglia region. The company is a well-established Facilities Management Company that has a national client base and a strong brand across all market sectors. You will be responsible for the overall management of the South West region, ensuring high levels of deliverance are maintained.

Main duties and responsibilities:

The key responsibilities for the Operations Manager include the following;

Responsibilities

• Manage and develop your direct reports consisting of area managers and supervisors
• Manage and control the cleaning services in line with the agreed specification
• Evaluate, communicate and rectify all internal audits conducted
• Provide a clear line of communication with clients to ensure high levels of customer service is maintained
• Manage KPIs and profit and loss on the contracts
• Upsell the range of services that our client delivers

Qualifications and experience:

Requirements

• Experience of managing area managers within a multi-site cleaning contract
• Ability to liaise and work professionally with clients and staff
• Excellent communication skills
• Strong organisational skills
• Full UK Driving licence