Job Overview:

Our Client is a specialist services supplier. From building maintenance to window and technical cleaning, platform hire and equipment testing - self-delivered services, anywhere in the UK. They were formed by the merger of a number of large successful businesses to create one super group which gives their clients a service which is truly nationwide.

Main duties and responsibilities

This role will include a variety of tasks including the following;

 Responsibilities

• To Deliver New Business Revenue and Profit from within a specified geographical territory and/or target sector in line with the Group Sales and Marketing Strategy
• To account manage specific, nominated existing customers and to build key relationships across the whole customer organisation, which in turn will deliver additional Business Revenue and Profit from those customers
• To achieve all agreed targets in line with the Group Budget and Sales Activity plans
• To promote the business brand to all customers, competitors and staff alike
• Deliver and where possible exceed, results in line with agreed budgets and strategies
• Identify key players within the customer organisation and support operations in understanding how each relationship works and who reports to who
• To work in a collaborative manner while supporting operational colleagues who are responsible for delivering the service to the nominated account to ensure that key relationships are used effectively to leverage additional business from the account
• Prepare and deliver quotations and proposals accurately and on time and in line with company administrative and operations procedures, constantly seeking to improve on previous versions to ensure the Company stays at the forefront of the marketplace
• Using the CRM system, reporting on all aspects of individual sales and account management activity in a timely and accurate manner, paying particular attention to activity reports, prospects and pipelines as agreed from time to time
• Promote best practice in sales delivery in all propositions and working practices
• Ensure that continuous improvement forms part of every day and that the Company is seen as a company at the forefront of innovation
• To present management information to major customers and to support Operations in managing customer requirements and expectations

Essential Skills / Ability

• A Level calibre with very good verbal and written presentation skills
• Sales and/or Account Management experience essential, with the ability to understand large, complex FM or Property Management companies and to create account plans to deliver growth
• Experience in the Facility Services industry
• Experience within other service sectors or the knowledge of selling complex service solutions
• Excellent computer skills (Microsoft Office packages)
• Commercial awareness profit focused and capable of engineering solutions to complex problems working at multi-levels within customer organisations