Human Resources Advisor

Human Resources Advisor

  • Location


  • Sector:

    Human Resources

  • Job type:


  • Salary:


  • Contact:

    Michelle Brightly

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


Role Description:

  • To be a HR Advisor who promotes 5-star HR customer service experience
  • To lead with HR expertise and be responsible for ER policy and practice
  • To support the HR team with all areas from talent attraction through to reward, and to champion Diversity & Inclusion initiatives alongside key stakeholders
  • To support colleagues to excel in their performance, working with all areas of the business
  • To demonstrate and uphold the core values of the Global brand
  • Provide credible advice on people issues, complying with policy, best practice and statutory requirements demonstrating and providing a challenging and robust view to deliver true business value
  • Produce and issue accurate employment contracts, ensuring these are in line with current statutory regulations
  • Review handbook containing all the information regarding the company's policies and procedures, ensuring it is always up to date and in line with current legislation
  • Consulting and managing the HR implications of change, e.g. restructures, contractual change, TUPE, mergers and acquisitions
  • Proactively manage both long term and short-term sickness cases advising managers on appropriate action taken and liaising with our occupational health provider where appropriate
  • Undertake general administrative support tasks, such as filing and document management
  • Influence, advise and coach managers to pursue courses of action which are in accordance with good employment practice, the needs of the business and the needs of the employee.
  • Provide end to end case management including invite and outcome letter for ER cases.
  • Support the HR to provide practical solutions and mitigate risks on all Employee Relations matters ranging from policy to tribunal cases.

A successful candidate will be:

  • Positive, engaging and influential.
  • Able to demonstrate generalist HR knowledge and experience, particularly in a fast paced, quality customer service business.
  • An advocate for employee relations, creating and improving HR policies and procedures that meet both business needs and employment legislation
  • Passionate about service both internally and externally
  • Ideally CIPD level 3 qualified
  • Ability to work confidentially and independently
  • Strong employment law knowledge
  • Generalist HR experience
  • Strong communication skills via telephone and email
  • Attention to detail with the ability to ask probing questions to ensure correct solutions are found.
  • Abilities to manage complex TUPE processes.