Head of Cleaning - Shopping Centre

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  • Contact:

    Michelle Brightly

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  • Published:

    14 days ago

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Role: Head of Cleaning - Shopping Centre (40 hour week, 1 in 3 weekends)
Salary: £50-55k 
Job Status: Permanent / Full Time 
Location: Kent based
Vacancy Reference: VR/04690

Role Description:
Bridge are sourcing a Head of Cleaning for a shopping centre in the Kent area. Working for a leading organistion in the property support service industry, this role will be to manage the onsite cleaning teams, ensuring standards are maintained and client relationships developed. 


  • The Cleaning Manager is responsible for the implementation of the strategic direction for the cleaning operations on site, to ensure the highest standards for all guests and brand partners
  • As Cleaning Manager, you are to ensure that contractual obligations are fulfilled to an exceptional cleaning standard to both Internal and External areas
  • Develop effective relationships with the client ensuring their satisfaction with service delivery and meet regularly with the Operations Manager
  • To assist in the development of business initiatives including contract renewal strategy, contract management plan and customer improvement plan
  • Fulfil reasonable tasks or requests from senior management
  • Be prepared to undertake any such duties, which may be necessary to ensure the successful operation of the contract and the good name of the Company
  • Comply with all Company and Client policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire, and COSHH. This will include awareness of any specific hazards in the work place
  • Ensure there is a member of the management team on site during business hour and on call during their duty manager shift
  • Follow client/ company guidelines with regards to the identification and reporting of health and safety hazards
  • Ensure training of both internal and external requirements are met and completed
  • Work alongside the other Heads of Departments to provide a seamless service to the client
  • Monitor the flow of information to your direct reports to ensure they are fully aware of nonconfidential plans
  • Maintain confidentiality in all aspects of client and staff information
  • Drive continuous improvement activities across all disciplines and aspects of the business
  • Liaise with Brand Partners as and when required to
  • Provide reports to senior leadership, the client and their 3rd parties when required.