Head of Cleaning - Shopping Centre
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Location
Kent
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Sector:
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Job type:
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Salary:
£50-55k
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Contact:
Michelle Brightly
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Job ref:
VR/04690
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Published:
over 1 year ago
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Expiry date:
2022-09-01
Role: Head of Cleaning - Shopping Centre (40 hour week, 1 in 3 weekends)
Salary: £50-55k
Job Status: Permanent / Full Time
Location: Kent based
Vacancy Reference: VR/04690
Role Description:
Bridge are sourcing a Head of Cleaning for a shopping centre in the Kent area. Working for a leading organistion in the property support service industry, this role will be to manage the onsite cleaning teams, ensuring standards are maintained and client relationships developed.
Duties:
- The Cleaning Manager is responsible for the implementation of the strategic direction for the cleaning operations on site, to ensure the highest standards for all guests and brand partners
- As Cleaning Manager, you are to ensure that contractual obligations are fulfilled to an exceptional cleaning standard to both Internal and External areas
- Develop effective relationships with the client ensuring their satisfaction with service delivery and meet regularly with the Operations Manager
- To assist in the development of business initiatives including contract renewal strategy, contract management plan and customer improvement plan
- Fulfil reasonable tasks or requests from senior management
- Be prepared to undertake any such duties, which may be necessary to ensure the successful operation of the contract and the good name of the Company
- Comply with all Company and Client policies and statutory regulations relating to Health & Safety, safe working practices hygiene, cleanliness, fire, and COSHH. This will include awareness of any specific hazards in the work place
- Ensure there is a member of the management team on site during business hour and on call during their duty manager shift
- Follow client/ company guidelines with regards to the identification and reporting of health and safety hazards
- Ensure training of both internal and external requirements are met and completed
- Work alongside the other Heads of Departments to provide a seamless service to the client
- Monitor the flow of information to your direct reports to ensure they are fully aware of nonconfidential plans
- Maintain confidentiality in all aspects of client and staff information
- Drive continuous improvement activities across all disciplines and aspects of the business
- Liaise with Brand Partners as and when required to
- Provide reports to senior leadership, the client and their 3rd parties when required.