General Manager

General Manager

  • Location

    West London

  • Sector:


  • Job type:


  • Salary:

    Up to £50,000 plus benefits

  • Contact:

    Michelle Brightly

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 3 years ago

  • Expiry date:


Whilst facilities has changed a lot over the past few decades, our client has been able to adapt to successfully and grown stronger in their operational delivery. They deliver FM services across all sectors, all over the World and are committed to providing innovative and sustainable solutions to meet the ever-changing expectations of their own clients. They require a General Manager to oversee the soft service delivery at a site in West London with surrounding military sites around Twickenham.  You will oversee approx 25 members of staff. Your service management will include catering, retail, cleaning, accommodation management and Tailoring and Cobbling. You will need to be put through a high security vetting process to include SC Security Clearance. 

With a well-supported supply chain, you will oversee contractors and in-house services and catering is a required knowledge focus for this position. 

You will have a well nurtured commercial and business acumen and provide leadership and management to your senior team, ensuring that all employees are motivated to achieve their objectives in a timely and professional manner, whilst consistently delivering high-quality compliant services to the customer.

The General Manager will be responsible for the transformation of services in accordance with the delivery of the contract and its financial plan and strategy as well as being the lead for a specific Soft FM service. 

Attributes / Skills:

  • Strong negotiator 
  • Attention to detail 
  • Managed soft services at a senior level 
  • Confident in passing the vetting procedures 
  • Strong leadership qualities 
  • Client engagement abilities 
  • SLA/KPI monitoring skills