Role: Contracts Manager
Salary: c£35k
Job Status: Permanent/Full-Time
Location: Oxfordshire
Vacancy Reference: VR/04539

Role Description:
An exciting opportunity has become available to work as a Contracts Manager for one of our clients in the cleaning industry. Our client has gone from strength to strength in recent years and is now looking to appoint a Contracts Manager for two prestigious sites in Oxfordshire. As Contracts Manager, you will be responsible for 80 cleaners across the two sites.

Responsibilities:

• To encourage and motivate your team to be their best and achieve their best at all times in all areas of their work
• To proactively seek and nurture talent within your team
• To be an effective communication channel between your team and other disciplines
• Set and manage personal development plans and quarterly performance reviews for all direct reports
• Escalate and manage underperformance in a timely and consistent manner in accordance to company procedures and resolve these effectively and efficiently
• Ensure service levels are implemented and monitored
• Proactive auditing and supervision
• Ensure effective workforce planning and shift cover when necessary
• Staff development, upskilling and cross-training
• To carry out investigations and informal meetings in accordance with company procedures
• Identify trends and communicate these to your Line Manager
• Recruitment, selection, motivation and retention
• Onboarding, induction, training, objective setting and development plans
• Absence management
• To be responsible for contract compliance in terms of specification, KPIs and site-specific Health and Safety plans
• Take part in formal client meetings and report in line with the agreed format
• To implement change initiatives and keep up to date with legislation and best practices
• Optimise and oversee operations to ensure maximum efficiency
• Contribute accurate and timely data for corporate quality and environment initiatives
• Assist with the management of your contract budget
• Ensure spend is within given budget
• Ensure stock orders and stock take are carried out accurately and on time
• Check and log invoices
• Maintain accurate data available for audits
• Ensure payroll base information is correct and timely.

Skills and Experience Required:

• Relevant managerial experience, preferably in the public sector
• Ability to work calmly and authoritatively under pressure and to guide others’ actions
• Good team working skills in order to get the best from your team
• Excellent communication skills
• Proven administration skills with attention to details and accuracy
• Innate respect for confidentiality and correct application or procedures and protocols
• BICSc/NVQ (or equivalent) in cleaning support services
• Computer literate, fluent in the use of the internet, Microsoft Word and Excel
• Capability to analyse data and produce reports
• IOSH Managing Safely Qualification.