Contracts Manager

Contracts Manager

  • Location


  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Michelle Brightly

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


Role: Contracts Manager
Salary: c£35k
Job Status: Permanent/Full-Time
Location: Oxfordshire
Vacancy Reference: VR/04539

Role Description:
An exciting opportunity has become available to work as a Contracts Manager for one of our clients in the cleaning industry. Our client has gone from strength to strength in recent years and is now looking to appoint a Contracts Manager for two prestigious sites in Oxfordshire. As Contracts Manager, you will be responsible for 80 cleaners across the two sites.


  • To encourage and motivate your team to be their best and achieve their best at all times in all areas of their work
  • To proactively seek and nurture talent within your team
  • To be an effective communication channel between your team and other disciplines
  • Set and manage personal development plans and quarterly performance reviews for all direct reports
  • Escalate and manage underperformance in a timely and consistent manner in accordance to company procedures and resolve these effectively and efficiently
  • Ensure service levels are implemented and monitored
  • Proactive auditing and supervision
  • Ensure effective workforce planning and shift cover when necessary
  • Staff development, upskilling and cross-training
  • To carry out investigations and informal meetings in accordance with company procedures
  • Identify trends and communicate these to your Line Manager
  • Recruitment, selection, motivation and retention
  • Onboarding, induction, training, objective setting and development plans
  • Absence management
  • To be responsible for contract compliance in terms of specification, KPIs and site-specific Health and Safety plans
  • Take part in formal client meetings and report in line with the agreed format
  • To implement change initiatives and keep up to date with legislation and best practices
  • Optimise and oversee operations to ensure maximum efficiency
  • Contribute accurate and timely data for corporate quality and environment initiatives
  • Assist with the management of your contract budget
  • Ensure spend is within given budget
  • Ensure stock orders and stock take are carried out accurately and on time
  • Check and log invoices
  • Maintain accurate data available for audits
  • Ensure payroll base information is correct and timely.

Skills and Experience Required:

  • Relevant managerial experience, preferably in the public sector
  • Ability to work calmly and authoritatively under pressure and to guide others’ actions
  • Good team working skills in order to get the best from your team
  • Excellent communication skills
  • Proven administration skills with attention to details and accuracy
  • Innate respect for confidentiality and correct application or procedures and protocols
  • BICSc/NVQ (or equivalent) in cleaning support services
  • Computer literate, fluent in the use of the internet, Microsoft Word and Excel
  • Capability to analyse data and produce reports
  • IOSH Managing Safely Qualification.