Contracts Manager

Contracts Manager

  • Location


  • Sector:


  • Job type:


  • Salary:

    £35,000 - £42,000 plus benefits

  • Contact:

    Michelle Brightly

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 3 years ago

  • Expiry date:


Our Client has secured a contract to manage the soft service portfolio in Stratford, East London. This role is to manage the day to day operation of the site whilst leading and motivating direct reports. To operate consistently within their Company policy and maximise profit within budgetary parameters and provide excellent customer service. This is an operation that has 48 members of staff on site and works on a 24/7 basis. 
Some role expectations will include:  
  • To oversee the onsite Team to enhance the operation
  • The organisation of the monthly staff roster and organising any extra cover required
  • Ensuring the correct completion of all hours worked by Staff and results provided to H/Q
  • To be on hands to deal with and dissolve any pay queries efficiently and immediately
  • Overseeing that Staff are presented to the highest standard of the business dress with the required identification, the ordering of new uniform when required to ensure this is the case 
  • To coordinate staff appraisals and provide a record of all appraisals for observation by the Client’s
  • Management Representatives and internal senior team
  • These appraisals should be completed with absolute honesty, providing as much positive supportive feedback and should identify a clear path forward for the individual and their career feedback and should identify a clear path forward for the individual and their career
  • Responsible for generating new business as well as maintaining the current internal demised business
  • Developing a strong staff and client rapport, being available to listen, to assist and to support wherever possible and to react appropriately and promptly to staff concerns.  
  • Attendance to Management Meetings and substantial contribution to the progression of smooth running operation and a positive and pro-active ethos among staff and building occupants
  • Completion of audits to determine any inconsistencies 
  • Proactively seek to work with the other Service Providers to ensure a more unified and stronger "One Team” approach and leading by example.