Role Description:

Our Client is a leading Contract Cleaning Company with a strong reputation across the London area. They are now recruiting for a Knowledge Centre and Performance Manager to set and guide the strategy for developing and maintaining appropriate support and direction to the operational teams. You will ensure consistency and innovation in the management of Compliance, Risk, Safety, IT Solutions, Helpdesk management Information, Scheduling of works and Quality Management of works.

Job Purpose:

This role is a key part of the Account Management Team with strong ties to rest of the portfolio to which this account is associated. The Knowledge Centre and Performance Manager will create a Strategic Vision & Plan for the development of the Knowledge Centre within a high profile Account. You will be working at both an operational and tactical level the candidate will need to develop and maintain relationships with key internal and external stakeholders in order to drive the implementation and delivery of the transitional strategy. The role will ultimately provide effective support to all operational teams across the account.