Role: Contract Manager

Salary: £35k plus benefits

Job Status: Permanent/Full-Time

Location: Croydon

Vacancy Reference: VR/05107

Role Description:

Bridge Recruitment are currently networking for a Contract Manager to join the Team of one of our clients, a well established cleaning company constantly striving to achieve excellence within the industry, providing services to customers UK-wide. As Contract Manager you will be responsible for an educational Trust in Croydon and a small hub nearby in South West London. You will be responsible for people management, training and development of your Team and retention is key. The ideal Contract Manager will have experience in a similar role or industry and will be a people person, confident in managing teams.

Responsibilities:

• Familiarise yourself with the contract specification and audit frequency

• Ensure that all assigned contracts are managed within agreed budgetary guidelines

• Establish the initiation of operations at all new sites

• Carry out recruitment, induction and assessment of cleaning operatives and site supervisors and to record details

• Ensure that all staff complete an application form and produce adequate evidence to comply with Section 8 of the Immigration Act 1996

• Consider, select, organise and administer the appropriate training requirements for all staff

• Create timesheets on a weekly basis to enable payroll to be completed

• Effectively and courteously liaise with the client on a regular basis and complete a pre-arranged audit and health and safety audit visit as per schedule

• Ensure that you are environmentally responsible in your area of work and all supervisors and operatives working under your control are also aware of their environmental responsibilities

• Ensure that any corrective actions or non conformances found at audit or by client care feedback are closed out in a timely manner

• Ensure each site has adequate cleaning materials and assist in the issue and delivery of materials if required. All stores issued to be within budgetary constraints

• Keep control of and be aware of the condition and current status of machinery issued to each site and to arrange for repair and replacement as necessary

• Ensure that if required by a member of staff, all PPE is issued promptly and worn as required

• Carry out the general management of the route and all activities and responsibilities that could be reasonably expected of the role - including assistance in cleaning operations in case of staff shortage

• Be aware of the company Integrated Management System (IMS) and to adhere to laid down procedures and processes, in accordance with the current accreditation

• Ensure all staff receive training on Quality, Health & Safety and Environmental issues so that the IMS accreditation status is maintained

• Be aware of the Health and Safety issues that apply to the working area at all times

• Promote the company in a positive manner at all times

• Responsible for assessing the effectiveness of training completed and for the training needs and personal development opportunities for Site Supervisors, working supervisors, janitors and operatives employed on the route

• All staff must be core trained on the Uhub training platform within four weeks of commencing operations

Requirements:

• Smart and presentable appearance, well mannered and courteous

• Proven leadership and motivational skills

• An understanding of the relevant computerised systems used by the Company

• The ability to respond quickly to problems and queries

• In-depth knowledge of cleaning methods and practices, materials and equipment

• Current driving licence and sound knowledge of working area

• Must be prepared to work towards any relevant qualification identified by the Company as necessary to the development of the role

• Able to work within strict budgets and timescales