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Cleaning Operations Manager

  • Location

    London

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £35,000 - £37,000 plus benefits

  • Contact:

    Craig Douglas

  • Contact email:

    cdouglas@bridgerecruitment.co.uk

  • Job ref:

    03862

  • Published:

    3 days ago

  • Expiry date:

    2019-03-14

Our client provides first-class Soft Services to prestigious portfolios across London. They are looking for an experienced cleaning operations manager to oversee the soft FM at a large corporate site in central London.The ideal candidate will preferably be able to speak Spanish or Portuguese.

Role Description:

  • Your key building responsibility will be to deliver a First Class cleaning service to a high profile Client in London
  • To develop and maintain a professional and proactive business relationship with the key stakeholders within the  team and the client team
  • Hold weekly team meetings with direct reports ensuring policies and procedures are followed and requirements/expectations are fully communicated at all levels
  • To assist in the recruitment and discipline of employees, to include but not limited to appraisals, interviews, training and HR relevant documentation
  • Supporting management from other shifts may be a requirement from time to time
  • Review best practice and present new ideas to keep ahead of the cleaning industry
  • Attend meetings and arranged training as required in order to accommodate the role
  • Preparing management information, including but not restricted to Budget / KPI’s / SLA’s. Attend weekly & monthly operations meetings as required and present the collated information
  • Prepare Client monthly report, host a monthly client meeting
  • Ensuring all contractor activities comply with current Health & Safety legislation inclusive of their Risk Assessments & Safe Systems of Work
  • Undertake any additional task as instructed by the line manager or above.

Key Responsibilities:

  • Focus on the success of the business
  • Flexible attitude towards working relationships and practices
  • People person - Team player
  • Open communication and transparency when liaising with our customers, clients and each other