Cleaning Key Account Manager

  • Full Time/Permanent
  • London
  • Posted 3 weeks ago
  • Salary: £ 35,000 - £40,000 pa
  • Reference: 03721

Our client is a successful cleaning company who specialise in estate management and cleaning for high-end clients around London and the surrounding area. They are looking for an experienced estate cleaning manager to manage two  prestigious sites in London who can deliver a 5* standard to all tenants on site

Requirements:

  • Leading and developing a team
  • Estate management is key
  • Must have experience in external cleaning
  • Development and maintaining service level agreements
  • Ensure standard of service delivery in line with agreed service levels
  • Identifying and developing business opportunities, as appropriate
  • Training and development of staff
  • Produce periodic cleaning schedules in conjunction with FM.
  • Monitor the work completed against worked planned and identify actions required to bring any shortfalls back in line with the schedule
  • Financial accountability:
    • Local budget management
    • Review local performance
    • Reporting to the General Manager on service budgets
    • Identify cost efficiencies.
  • Manage and develop people to promote high morale and motivation
  • Conform to basic management responsibilities set out in the HR Processes.
  • Recognise good performers in your team and actively manage poor performance.

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