Role: Business Development/Operations Manager
Salary: £40k plus benefits
Job Status: Permanent/Full-Time
Location: Southampton
Vacancy Reference: VR/04575

Role Description:
Our client, a well-established company within the cleaning and soft services industry, is looking for an experienced Business Development/Operations Manager to join their team. As Business Development/Operations Manager you will be responsible for obtaining new business for the company, selling into a variety of industries around Southampton. You will be communicating with people from all levels, in order to create tailored solutions to their needs and providing excellent customer service. The successful Business Development/Operations Manager will have at least two years experience in a similar role within the FM industry or within an operations-based role. As well as attracting new business for the company, you will also be required to assist with operations, supporting the relevant teams.

Responsibilities:

• Obtain new business for the company based on guidelines and policies set by the Managing Director or Branch Manager
• Plan sales activities, both short term and long term
• Support the Operations Team to an extent, playing a part in mobilisations
• Market research and analysis is imperative to this job role
• Ensure all potential cold calls are completed, while adhering to set targets
• Make sure the client internal database is current and up to date
• Ensure your own personal objectives and targets are met, as well as your team’s
• Research and suggest improvements for certain areas of the business and communicate them effectively
• Must be available to travel to France every two months to attend sales meetings, representing the Southampton branch - these may include overnight stays
• Ensure effective communication with clients, customers and colleagues at all times

Requirements:

• A minimum of two years in a similar role or within the Facilities Management industry
• Proficient with Microsoft Office - Word, Excel, PowerPoint and Outlook
• Technically savvy - must be aware of and be able to use CRM systems
• Excellent time management and organisational skills
• Effective diary management skills
• Excellent interpersonal, written and verbal communication skills
• A willing and flexible approach to work with the desire to achieve high results
• Full driving licence and valid passport

Benefits:

• Company vehicle
• Uncapped commission scheme
• Company credit card
• Company fuel card
• 25 days holiday
• Laptop
• Mobile phone
• Company pension scheme
• Private healthcare (optional)