Business Development Manager in Surrey | Bridge

Role: Business Development Manager

Salary: £60k-£70k plus benefits and chance to earn commission

Job Status: Permanent/Full-Time

Location: Surrey

Vacancy Reference: VR/04588

Role Description:

Our client, a highly reputable company within the FM sector, is looking to appoint an experienced Business Development Manager to join their team. Starting off as a window and general cleaning company back in 1900, our client has grown into the dedicated, well-established organisation it is today, with 20,000 customers worldwide. As Business Development Manager you will be responsible for identifying and delivering new contracts through selling, tendering or maximising opportunities. The ideal Business Development Manager would have excellent experience in bidding Soft FM within the healthcare environment.

Responsibilities:

Build, maintain and retain a wide network of contacts, developing relationships in the Healthcare and Education marketplace to ensure the company is invited to as many tenders as possible
Represent the company at all meetings as required and to secure new business and build intercompany networks
Ensure a robust selection process is applied to all opportunities, considering capability, references, margin and competitiveness
Ensure all tender responses are innovative, accurate, compliant, timely and professionally presented
Prepare and deliver all aspects of the strategic sales process
Liaise with the sector marketing lead to develop strategy, marketing material and collateral to support focused sales approach
Prepare and undertake a thorough handover process to operational colleagues once each contract is secured using the company’s ISO procedures
Keep up to date with current market conditions and be aware of competitor activity
Be able to work both individually and as part of a team
Follow up and provide feedback on sales leads and tender opportunities
Be aware of all new industry innovations for inclusion in tender responses
Maintain and develop a wide network of internal and external colleagues in order to expand sales opportunities
Liaise regularly with staff through formal and informal channels on safety matters to ensure all are aware of processes and compliance
Direct activities of all subordinates, ensuring that they are properly trained to competently carry out their duties and responsibilities, ensuring they take notice of safety procedures and company practices
Take responsibility for ensuring that a safe system of work is produced and that this is communicated to colleagues before any work activities are started on
Responsible for ensuring that plant and equipment is maintained and fit for purpose
Ensure work activities are properly managed and supervised
Manage the Occupational Road Risk of drivers under your control
Manage the safety performance of workers and take necessary action should there be any breach of company policies and procedures
Work closely with the Group Health and Safety Team and ensure that safety initiatives are implemented within your areas of control

Skills:

Have the ability to quickly develop and build good client and customer relationships
Demonstrate strong interpersonal skills and work closely with colleagues
Prioritise work effectively and be able to use own initiative
To be a responsible and reliable member of the Development Team
Have a detailed knowledge of the marketplace
Have the ability to write cohesive strategy documents and tender responses
Knowledge and understanding of integrated service solutions and Facilities Management and be involved in FM networking associations

Requirements:

GCSEs/A Levels are desirable
Educated to A level standard or equivalent essential
IT literate (PowerPoint, Word and Excel)
Memberships - preferably BIFM, AHCP, or other relevant bodies
Strong sales or operational experience in the Healthcare and Education sectors
Good understanding of routes to market within the Healthcare and Education sector
Excellent understanding of the Soft Services and Facilities Management market sector
Demonstrable understanding of NHS and Education specific standards including 2021 Cleanliness standards, Nutrition and Hydration guidelines, PAS 5750, IPC, Food for Life and Healthy Eating guidelines
Must be able to listen to and fully understand client needs in order to provide a suitable solution
Positive mental attitude
Highly numerate and computer literate
Ability to interpret, manage and present information in an innovative way
Commercially aware with customer service and development a priority at all times
Good communication, organisational and analytical skills
Neat and professional presentation
Flexible approach to working hours and location
Ability to work to deadlines and project manage the bid process
Must be willing to travel around the UK to a number of locations to support the BDM role