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Area Manager

  • Location

    London

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £28,000 - £30,000

  • Contact:

    David de Souza

  • Contact email:

    ddesouza@bridgerecruitment.co.uk

  • Job ref:

    VR/04123

  • Published:

    25 days ago

  • Expiry date:

    2019-09-21

Job Overview:

Our client is a dynamic and fast-growing commercial cleaning, security and facilities management company, providing professional services to offices, restaurants, retail outlets, schools and other businesses around London. Presently, the company employs 400+ staff.

A demanding field-based, operational management role for someone with patience, energy and stamina. The Area Manager role can require long hours and requires a disciplined individual able to manage time effectively. Applicants from a multi-site managerial background in Cleaning are welcomed. There is also opportunity to grow within the business, for ambitious candidates wanting a career progression.

Main duties and responsibilities

This Area Manager role will include a variety of tasks including the following;

Responsibilities

  • Recruitment
  • First day training and ongoing development of the team
  • Provide support to improve performance
  • Communication with team regularly
  • Succession planning
  • Training Sessions
  • Managing poor performance effectively and within company policies/procedures
  • Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
  • Encourage process improvement
  • Ensure a full service is provided to clients and any shortfall is addressed immediately
  • Ensure there is a visible presence on site at all times
  • Arrange one-off cleans with clients and check if they were satisfied afterwards
  • Respond to all client concerns quickly and professionally
  • Establish and maintain a good relationship with the client
  • Always maintain confidentiality
  • Ensure performance of cleaning operatives meets company expectations
  • Audits/ Payroll time sheets
  • Budgets
  • Health and Safety checks and training
  • Ensure equipment and substances are used in accordance with training and policy
  • Order consumables and materials for sites from the online system
  • Ensure monthly site budgets are met
  • Ensure personal protective equipment is worn when required
  • Report and respond to any issues immediately

Desirable Skills / Ability

  • A positive hand on approach with the ability to multitask
  • Excellent communication and client facing skills
  • Organised with a 'can do' attitude
  • Strong leadership
  • Maintain consistency under pressure
  • Excellent attention to detail
  • Confidence in managing staff and sites of all sizes and locations
  • Full UK Driving Licence