Area Manager
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Location
London
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Sector:
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Job type:
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Salary:
£35,000 - £38,000
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Contact:
David de Souza
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Contact email:
ddesouza@bridgerecruitment.co.uk
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Job ref:
VR/04123
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Published:
about 4 years ago
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Expiry date:
2020-02-14
Job Overview:
Our client is a dynamic and fast-growing commercial cleaning, security and facilities management company, providing professional services to offices, restaurants, retail outlets, schools and other businesses around London. Presently, the company employs 400+ staff.
A demanding field-based, operational management role for someone with patience, energy and stamina. The Area Manager role can require long hours and requires a disciplined individual able to manage time effectively. Applicants from a multi-site managerial background in Cleaning are welcomed. There is also opportunity to grow within the business, for ambitious candidates wanting a career progression.
Main duties and responsibilities
This Area Manager role will include a variety of tasks including the following;
Responsibilities
- Recruitment
- First day training and ongoing development of the team
- Provide support to improve performance
- Communication with team regularly
- Succession planning
- Training Sessions
- Managing poor performance effectively and within company policies/procedures
- Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
- Encourage process improvement
- Ensure a full service is provided to clients and any shortfall is addressed immediately
- Ensure there is a visible presence on site at all times
- Arrange one-off cleans with clients and check if they were satisfied afterwards
- Respond to all client concerns quickly and professionally
- Establish and maintain a good relationship with the client
- Always maintain confidentiality
- Ensure performance of cleaning operatives meets company expectations
- Audits/ Payroll time sheets
- Budgets
- Health and Safety checks and training
- Ensure equipment and substances are used in accordance with training and policy
- Order consumables and materials for sites from the online system
- Ensure monthly site budgets are met
- Ensure personal protective equipment is worn when required
- Report and respond to any issues immediately
Desirable Skills / Ability
- A positive hand on approach with the ability to multitask
- Excellent communication and client facing skills
- Organised with a 'can do' attitude
- Strong leadership
- Maintain consistency under pressure
- Excellent attention to detail
- Confidence in managing staff and sites of all sizes and locations
- Full UK Driving Licence