Area Manager
-
Location
Birmingham
-
Sector:
-
Job type:
-
Salary:
£33,500 plus an attractive benefits package
-
Contact:
Michelle Brightly
-
Contact email:
mbrightly@bridgerecruitment.co.uk
-
Job ref:
VR/04730
-
Published:
over 1 year ago
-
Expiry date:
2022-12-11
-
Startdate:
ASAP
Role: Area Manager
Salary: £33,500 plus an attractive benefits package
Job Status: Permanent/Full Time
Location: Midlands, East and West
Vacancy Reference: VR/04730
Role Description:
Bridge Recruitment are currently networking to fill the role of Area Manager for one of our clients, a highly reputable company providing cleaning and support services to customers across the UK. As Area Manager, your main objective is client satisfaction and retention. Other responsibilities of the Area Manager include nurturing and managing teams, P&L and maintaining and growing the customer base. The ideal Area Manager will have experience and industry knowledge along with excellent organisation, presentation and training skills to name a few.
Responsibilities:
Plan, coordinate and control the safe provision of professional cleaning and associated services to clients
Organise the mobilisation of the contract
Plan the service provision in accordance with the specification adhering to the contractual agreement
Plan, coordinate and control recruitment of all sites in accordance with company’s policies and labour budgets
Ensure vetting of all recruited personnel
Ensure induction, functional and, if appropriate, refresher training for personnel
Ensure all Quality Audits are completed in accordance with the client’s requirements and or company internal objectives
Ensure regular effective communication with clients and client's representatives
Assist the Helpdesk in managing all client requests and responding in the correct time frame
Ensure the management of disciplinary issues in accordance with company’s policies and procedures are adhered to
Control all wage budgets and deal with any queries that may occur in conjunction with payroll
Ensure compliance with all relevant HSE legislation
Ensure effective use of consumables in line with set budgets
Ensure client satisfaction
Assist Branch Manager with contract retention by reporting on clients ongoing requirements, expectations and opportunities for the company
Ensure that all contracts that may be at risk are communicated to your Branch Manager and actioned accordingly
Ensure that all management administration is completed and sent to the correct departments in accordance with the timeframes given each month
Increase revenue with existing contracts
Bring in sales leads in accordance to the Branch strategy
Any other reasonable duties requested by your Line Manager
Fulfil the duties of the Area Manager in accordance with this job description and all the related Internal Mandatory Documentation
Ensure that the quality of service provided always corresponds to company standards and client's contractual agreement
Comply with all HSE requirements at all times
Suggest improvements to service provision or management system whenever possible
Plan the service provision and recruitment
Plan the corrective and preventive actions in case of nonconformity
Delegate tasks to Site Supervisors
Suggest improvements of Quality Management Services
Other as described in related Internal Mandatory Documentation
Requirements:
Knowledge of industry and relevant normative documentation
Trainer’s skills and experience
Leadership skills
Presentation skills
Organisational skills
Driver licence
Experience in working with employees with English as second language
IT literacy, especially Microsoft Excel
DBS documents, as some clients are schools and public sites which require this