As an Area Genral Manager, you will manage a portfolio of corporate cleaning accounts across the London area. 

 

 

 

· Ensuring contractual SLA’s and KPI’s are achieved and maintained within the budget contractual terms

 

· To coordinate with their counterparts in other Regions in respect of contracts for which they are lead

· Liaise with Human Resources / Payroll and Operations teams at Head Office to maintain excellent customer service at site level

· Producing operational and financial reports with any other required reports to multiple clients and ensuring deadlines are adhered at all times

· Adhere to procedure and process, on recruitment, selection and ensure background and vet checks are satisfactorily completed. Ensure in alignment with Company and Client policies, terms and conditions

· To lead, motivate actively encourage team spirit and development

· To ensure compliance with all company’s HR policies and procedures by strictly adhering to and acting upon within authority, and that no action is initiated unless authorised by your line Managers or Head of HR

· To be accountable for data and payroll information and relative documentation being with payroll for cut off and deadlines

· Liaising and ensuring the budget controls are in place and followed

· Collecting data from the monthly management reports and highlighting any issues to the Regional Account Director

· Communicate effectively with both the client & senior management team, sub-ordinate cleaning staff and sub-contractors on a daily basis

· To ensure that all necessary resources, materials and machines are available and on site and maintained to contract specification

· To prepare works orders for one off work and raise purchase orders in line with authorisation levels

· To manage all relevant services (sub-contractors) on site

· To carry out site QA inspections in line with Company or specific client requirements/ specification and satisfaction and complete relevant paperwork and meet deadlines

· To be accountable and to respond to all relevant corrective actions or help desk issues appropriately within the designated time scales and complete all necessary documentation

· To manage the company site pack/ staff files to ensure they contain all the relevant and up to date company documentation

· To be accountable for the implementation and adherence to all Company Health and Safety policies, procedures and instructions and to confirm their effectiveness through planned Health and Safety audits and regular reviews

· To order materials, chemicals and equipment ensuring in line with budgets

· To attend training courses as requested and update own personal skills and knowledge in areas of business, cleaning industry advancement and in particular Health and Safety

· To recognise the potential for growth within the contract and for new business and communicate these to your line manager