• To assist the NOA to ensure Payroll Data is Accurate and compliant
• Comply with compliance of the Companies T&A system Ezi Tracker
• Ensure all legal compliance is adhered to on sites we service
• Guarantee all Colleagues are visited and coached monthly
• To satisfy all New staff are Legally employed and accurate data is passed to payroll 
• Make sure all new colleagues are inducted and trained prior to scheduling
• To ensure all colleague Training is continuously carried out
• Complete monthly toolbox talks and cascaded to colleagues on sites we service
• To confirm all service Quality levels are above the set KPI
• Ensure every site in the Area is Quality Audited Monthly
• To confirm specific SLA are understood and carried out
• To make sure all materials are delivered and machinery is legal and in working order
• Ensure all colleagues are wearing the company branded uniform/PPE
• Visit every customer each month 
• Carry out any necessary HR in accordance with the companies HR Policy
• Liaise daily with the National Operations Administrator on attendance/payroll changes
• Carry out any minor administration
• Attend Operations meetings during the month and prepare for these meetings

Personal qualities

• Solution focussed - you accept that ‘unreasonable’ customer demands are part of our business and that they present an opportunity to improve our processes and service delivery 
• Innovative - you’re constantly on the look-out for ways to make things better 
• Hands on - you’re not scared to roll up your sleeves and get stuck in, helping to lift, carry and clean when required 
• Empathetic - you see all sides and you make sure solutions are fair to all parties - you want your employees to grow with you! 
• Disciplined - you recognise the importance of process 
• Standard bearer - You set the bar high for yourself and the people that work for you 
• Accountable - you own the outcome, you see things through and you get it over the line 
• Flexible - you are fully aware that this industry is 24/7 at times. Understand that if the needs of the business come first, we all grow 
• Personality - People work for people, know how to deal with people at all levels