Role: Area Cleaning Manager

Salary: £31k plus Company Vehicle & Quarterly Bonus

Job Status: Permanent / Full Time, min 45 hours per week

Location: London

Our Client is a dynamic and fast-growing commercial cleaning, security and facilities management company, providing professional services to offices, restaurants, retail outlets, schools and other businesses around London.

About the role:

We are looking for someone with patience, energy and stamina. The role can require long hours and requires a disciplined individual who is able to manage their time effectively. With opportunities to grow within the business, this role would suit an ambitious candidate wanting to further their career.

Role Description:

• Manage and operate a portion of the company's contracts
• Manage cleaning staff working on those contracts
• Maintain and develop relationships with existing clients
• Ensure all jobs are staffed and cover in the event of holiday and sickness
• Regularly meet clients for feedback
• Start-up and manage any new contracts
• Manage a team of around 75 cleaners and 60 sites
• Manage an area supervisor
• Reporting to an operational director
• Proactively visit sites, spot checking for cleaning standards, staff attendance, uniform, etc
• Check cleaners’ attendance for payroll department and report absence/changes
• Start up new sites - arrange cleaning equipment, supplies and cleaners
• Ensure monthly site budgets are met
• Arrange and attend regular meetings with clients
• Review standards, and ‘upsell’ additional services, e.g. window cleaning, carpet cleaning etc
• Quotes for additional works to be passed to Ops Director for approval and formal quotes to be sent by Ops Director via email (not verbal)
• Arrange one-off cleans with clients and check if they were satisfied afterwards
• Sign off one-off wage forms for payroll department
• Report all staff changes (absence, starters, leavers, etc) to payroll department
• Attend weekly management meetings
• Cover other Area Operations Managers when on holiday

Person Specification:

• Commitment with a good work ethic
• Flexibility & enthusiastic with a can do attitude
• Excellent planning, organisational and prioritisation skills
• Able to work autonomous and comfortable with rapid change, as well as working as part of a wider team
• IT Literate (MAC and PC), good knowledge of Microsoft office & Internet Explorer
• 3+ years previous cleaning management experience required
• Proven track record in successfully operating multi-site contracts
• Excellent presentation skills
• Numeracy and Literacy to a good
• High levels of attention to detail
• Strong work ethic
• Full UK Driving Licence (held for minimum 2 years with no more than 6 penalty points)