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Account Manager

  • Location

    Birmingham

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £45k-£50k, plus 25days holiday, private healthcare, pension, car, laptop, phone and fuelcard

  • Contact:

    Michelle Brightly

  • Job ref:

    VR/04670

  • Published:

    27 days ago

  • Expiry date:

    2022-08-19

  • Startdate:

    ASAP

Role: Account Manager
Salary: £45k-£50k, plus 25days holiday, private healthcare, pension, car, laptop, phone and fuelcard

Job Status: Permanent/Full-Time
Location: Birmingham, West Midlands
Vacancy Reference: VR/04670

Role Description:
Bridge Recruitment are currently networking for one of our clients for an Account Manager to join their team. Our client is a well-established and reputable company providing bespoke cleaning solutions nationally. As Account Manager, you will be responsible for a number of multi-site clients, providing a cost effective and efficient service in line with contract requirements. The ideal Account manager will have proven experience of managing multi-site contracts and will have the ability to identify opportunities to maximise contract sales. This is an exciting role for anyone looking to further their competencies and excel in a multi-site management role.

Responsibilities:

  • This position will take ownership and management for 11 high-profile corporate offices of 1400 sites across the UK
  • You will manage multi-site clients across the UK
  • You will provide a cost effective and efficient service in line with the contract requirements
  • Be contractually and financially accountable and ensure effective systems are developed, implemented and monitored to mitigate contractual and legislative risk
  • Ownership of developing a platform for a regional cleaning regime that provides day-to-day resilience and a platform for growth
  • To assist in the development, administration and monitoring of systems to mitigate contractual and legislative risk 
  • Attend key contractual audits as directed and develop action/accountability plan/s where non-conformance is identified in order to seek timely resolution 
  • Assist in the systems development and mobilisation of contracts involving cleaning services 
  • Ensuring plans and schedules operate to resource the service delivery requirements, including contingencies, so that contract conditions are always met 
  • Prior extensive experience on full mobilisation and TUPE
  • Develop detailed group strategies to maximise the profitable potential of the contract and manage the tactical implementation of these across the country 
  • Develop strong relationships with key clients, provide solutions and recommendations to improve the quality of the service delivery
  • Management of direct employees (cleaning operation) and sub-contractors

Experience and Skills Required:

  • Strong strategic and presentation skills
  • Show technical aptitude and an ability to operate digital software systems and show advanced knowledge of Microsoft packages
  • Prior experience of managing multi-site contracts is essential
  • Able to identify opportunities to maximise product sales across the contract and create plans to further penetrate the key account networks
  • You will have sound customer facing experience with an open communication style; friendly, conscientious and committed above all you will be a team player