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Account Director Soft Services/Facilities Management

  • Location

    London

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £70k

  • Contact:

    Daniel Tanner

  • Contact email:

    [email protected]

  • Job ref:

    VR//04406

  • Published:

    3 months ago

  • Expiry date:

    2021-07-27

  • Startdate:

    ASAP

Role: Account Director Soft Services/Facilities Management
Salary: c£70k plus benefits package 
Job Status: Permanent  
Location: Central London
 
Vacancy Reference: VR//04406
 
Role Description: 
A privately owned and well-established Contract Cleaning Business with a significant presence and reputation within the London commercial property market, are recruiting exclusively through Bridge to identify an Account Director (to be based in and around London). This is a strategic hire to provide guidance, support and expertise. Our Client has experienced continued year on year growth and an increase in recent contract wins. As Account Director (Contract Cleaning) you will ideally have a Soft services bias. The successful candidate must have the ability to build and lead a team, maintaining commercial competitiveness and high standards throughout. Within this organisation, an Account Director (contract cleaning) must have strong leadership and team building skills and demonstrate an ability to effectively communicate with clients to identify their needs, all while implementing ways to increase customer satisfaction. With numerous awards and accreditations to their name, this company has seen significant growth over the last 15 years. This is an excellent opportunity to join a forward thinking business with genuine opportunity for progression and development, both professionally and financially.
 
 
Competencies and Behaviours: 
  • Have sound financial acumen and exhibit good commercial skills
  • Have extensive and demonstrable previous experience in a client facing role with either a soft, hard, development or communications specific competency
  • Be Highly Customer Focused and understand the need for a customer service framework across the contract at all levels
  • Have a dynamic and infectious character with a clear desire to succeed
  • Excellent organisation skills and good time management, able to meet deadlines set
  • Strong leadership and personnel-management skills with the ability to manage any staffing issues
  • Excellent communicator, able to evidence the highest standard of customer relationship skills
  • Attended Board meetings and presented on contracts to the Board
  • Having a strong moral and ethical compass
  • Casting a strong shadow as a leader - being professional in terms of leadership and attitude at all times with a clear focus on building and leading teams to success
  • Be project management focused and able to plan and execute complex and fast-moving projects