Account Cleaning Manager
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Location
Bradford
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Sector:
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Job type:
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Salary:
£40,000 - £45,000
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Contact:
David de Souza
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Contact email:
ddesouza@bridgerecruitment.co.uk
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Job ref:
04053
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Published:
almost 5 years ago
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Expiry date:
2019-08-05
Bridge Recruitment are seeking an Account Cleaning Manager to work within a well-established Property Management company, covering operations along the M62 corridor. The Account Cleaning Manager will be looking after a portfolio of contracts which value approximately £1.5M and you will represent and add value to this award-winning business. They require an exceptional Account Cleaning Manager who has the ability to implement innovative service solutions, develop a strong client relationship and be an ambassador for the Company brand.
Role Description of the Account Cleaning Manager:
- Your key responsibility will be to deliver a First-Class cleaning service to a high-profile Client that has multiple sites
- To develop and maintain a professional and proactive business relationship within the team the client’s team
- Oversee the contract cleaning operation of some of the company’s flagship clients
- Ensure all jobs are staffed and provide cover in the event of holiday or sickness
- Regularly meet clients for feedback on service delivery
- Assist with starting-up and managing any new contracts
- Troubleshooting - follow up on and deal with all complaints
- Review best practice and present new ideas to keep ahead of the cleaning industry
- Undertake any additional task as instructed by the Line Manager or above.
Attributes of the Account Cleaning Manager:
- Help to build on the success of the business through team engagement
- Flexible attitude towards working relationships and practices
- People person - Team player
- Ensure open communication when liaising with clients
- Open to listening, understanding and implementing new ideas, concepts and practises
- Ability to work in a forward thinking and changing environment