Creating and embedding award-winning customer experience, with UCAS

​In today’s fast-paced and ever-evolving workplace and facilities management (WFM) landscape, the importance of delivering exceptional customer experiences cannot be overstated. Discover how UCAS has created and embedded IWFM Impact Award-winning customer experience at this online event hosted by the IWFM Customer Experience SIG.

The UCAS team will present their customer experience case study, followed by Q&A where the community can discover how the strategy worked, the outcomes and principles that can positively influence other organisations.

Click here for more details and to book your place.