Senior Account Manager (Contract Cleaning)

Senior Account Manager (Contract Cleaning)

  • Location


  • Sector:


  • Job type:


  • Salary:

    £55k - £60k

  • Contact:

    Daniel Tanner

  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


  • Startdate:


Role: Senior Account Manager (Contract Cleaning)
Salary: £55k - £60k
Job Status: Permanent 
Location: London
Vacancy Reference: VR/04463

Role Description: 

Our client is one of the leading brands within the contract cleaning and soft service services industry. They are looking to appoint an Account Manager (Contract Cleaning) for a high profile client based in the City of London. The successful candidate will be able to demonstrate and have the ability to implement innovative soft service solutions, develop a strong client relationship and be an ambassador for the brand of the company. You would be required to lead a team to deliver a first-class service across the Account, taking ownership of the workplace and the daily operation. This is an excellent opportunity to join a forward thinking organisation with a reputation for 5 star service delivery.

Role Requirements:

  • Creating, managing and analysing performance data and other management information with regular report submission to the Senior Team, demonstrating budgetary control
  • Responsible for all internal and external communication relating to the account 
  • Review best practice and present new ideas to keep ahead of the cleaning industry
  • Attend meetings and arrange training as required in order to accommodate the operational structure beneath you
  • Preparing management information, including but not restricted to Budget / KPI’s / SLA’s
  • Attend weekly and monthly operations meetings as required and present the collated information
  • Ensuring all onsite services comply with current Health and Safety legislation inclusive of Risk Assessments and Safe Systems of Work

Key Responsibilities: 

  • Focus on the success of the cleaning service performance 
  • Flexible attitude towards working relationships and practices
  • People person - Team player
  • Strong mentoring abilities
  • Open communication and transparency when liaising with all Stakeholders
  • Open to listening, understanding and implementing new ideas, concepts and practices