Role: Senior Account Manager (Contract Cleaning)
Salary: £55k - £60k
Job Status: Permanent 
Location: London
Vacancy Reference: VR/04463
 

Role Description: 

Our client is one of the leading brands within the contract cleaning and soft service services industry. They are looking to appoint an Account Manager (Contract Cleaning) for a high profile client based in the City of London. The successful candidate will be able to demonstrate and have the ability to implement innovative soft service solutions, develop a strong client relationship and be an ambassador for the brand of the company. You would be required to lead a team to deliver a first-class service across the Account, taking ownership of the workplace and the daily operation. This is an excellent opportunity to join a forward thinking organisation with a reputation for 5 star service delivery.

Role Requirements:

• Creating, managing and analysing performance data and other management information with regular report submission to the Senior Team, demonstrating budgetary control
• Responsible for all internal and external communication relating to the account 
• Review best practice and present new ideas to keep ahead of the cleaning industry
• Attend meetings and arrange training as required in order to accommodate the operational structure beneath you
• Preparing management information, including but not restricted to Budget / KPI’s / SLA’s
• Attend weekly and monthly operations meetings as required and present the collated information
• Ensuring all onsite services comply with current Health and Safety legislation inclusive of Risk Assessments and Safe Systems of Work

Key Responsibilities: 

• Focus on the success of the cleaning service performance 
• Flexible attitude towards working relationships and practices
• People person - Team player
• Strong mentoring abilities
• Open communication and transparency when liaising with all Stakeholders
• Open to listening, understanding and implementing new ideas, concepts and practices