Job Overview:

Our client is a successful entrepreneurial family company, looking to recruit a Property Manager to head up their Property Management department that manages the company’s privately-owned property portfolio, predominantly in North West and Central London which comprises of circa 250 properties.

The property portfolio comprises of HMO’s, self-contained flats, houses and commercial property. As head of property management, you will have your own portfolio of residential property and be responsible for a team of property managers, managing portfolio’s in the local area.

Main duties and responsibilities

This role will include a variety of tasks including the following;

Responsibilities

• Vacant properties / viewings
• HMO Licensing
• Maintenance – planned / cyclical
• Properties becoming available / advertising
• Rent arrears
• Lettings and management and a clear understanding of Assured Shorthold tenancies
• Maximising rental income and ensuring voids are kept to a minimum
• Driving continuous improvement in the property management processes
• Carrying out property inspections both planned and ad hoc
• Carrying out evictions and dealing with both the County Court and Bailiffs where necessary
• Managing and motivating a team
• Supporting staff to ensure tenants satisfaction and a compliant property management service
• A good understanding of property maintenance and overseeing in house contractors as well as third party contractors
• Dealing with ad hoc problems and unforeseeable situations
• Property management software packages
• Planning routine and reactive maintenance
• Regular liaison and reporting to the Company CEO
• Having leadership qualities as well as working effectively alone
• Ensuring properties are well maintained and costs are well controlled
• Excellent verbal and written communication
• Handling complaints and providing solutions
• Familiar with local authority licensing requirements

Essential Skills / Ability

• Full UK Driving Licence
• Minimum of 5 years prior property management experience is essential
• Although you may be required to work additional hours should it be necessary - they will require complete flexibility in this regard
• The ideal candidate will have experience working for a large property company/ landlord in managing their entire property portfolio as well as leading an in-house team of property managers
• This role is for someone who is both passionate and thrives in a fast-paced environment acting like the owner of the business and effectively stepping into the shoes of the Landlord