National Account Manager

National Account Manager

  • Location


  • Sector:


  • Job type:


  • Salary:

    £45,000 - £50,000 plus a Company vehicle / benefits

  • Contact:

    Michelle Brightly

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 3 years ago

  • Expiry date:


An opportunity has become available for a National Account Manager to oversee a contract cleaning portfolio which covers the UK and has approximately 60 sites.  


  • Monitor the overall performance of the contract and Team, ensuring any problems are managed through to resolution or escalated to the Senior Team/Client  
  • Ensure that the contract is operated in accordance with the company's Procedures, Processes and Culture 
  • Responsible for the management and reporting of budgets and their expenditure. Produce reports as and when required.
  • Management of Health & Safety issues appertaining to the sites for which you are responsible.
  • Manage the preparation and issue for approval of contract operating procedures which will include quality plans and site safety procedures 
  • Operate within financial budget constraints providing services which are cost effective and fit for purpose.
  • Preparation or review specifications, contracts, tender documents and checking of SLA's to ensure full-service compliance and efficient working practices are in place
  • Responsibility for staff management and all aspects of development/training  
  • Ensure that all work carried out is to the required standard, carried out in a timely manner, delivered safely and within agreed financial limits. 
  • The development and growth of the service and relationship  
  • Contribution and delivery of Weekly / Monthly Operational Reports

Attributes / Skills: 

  • An experienced National Account Manager with a wealth of experience in the Facilities Management Industry
  • Demonstration of previous portfolio management of base annual value of £5m.
  • Response for multiple direct reports
  • A sound communicator at all levels with excellent motivational team building and leadership skills.
  • Able to deal with clients and colleagues at all levels and develop confidence in the service provided, understanding the fundamental need to continuously develop the business imperatives.
  • Accomplished in managing the efforts of a professional team to successfully achieve.