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Cleaning Area Manager

Cleaning Area Manager

  • Location

    London

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £30,000 OTE £40,000 + Car/car allowance, Laptop Mobile Phone

  • Contact:

    David de Souza

  • Contact email:

    ddesouza@bridgerecruitment.co.uk

  • Job ref:

    4009

  • Published:

    3 months ago

  • Expiry date:

    2019-06-14

Our client is a dynamic and fast-growing commercial cleaning, security and facilities management company, providing professional services to offices, restaurants, retail outlets, schools and other businesses around London.
 
About the role:
 
A demanding field-based, operational management role for someone with patience, energy and stamina. The role can require long hours and requires a disciplined individual able to manage time effectively. Applicants from a multi-site
managerial background in industries other than Cleaning are welcomed. There is also opportunity to grow within the business, for ambitious candidates wanting career progression
 
Main duties and responsibilities are as follows:
  • First day training and ongoing development of the team
  • Provide support to improve performance
  • Communication with team regularly
  • Succession planning
  • Training Sessions
  • Managing poor performance effectively and within company policies/procedures
  • Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
  • Encourage process improvement
  • Ensure a full service is provided to client and any shortfall is addressed immediately
  • Ensure there is a visible presence on site at all times
  • Arrange one-off cleans with clients and check if they were satisfied afterwards Respond to all client concerns quickly and professionally
  • Establish and maintain a good relationship with the client
  • Always maintain confidentiality
  • Ensure performance of cleaning operatives meets company expectations
  • Audits/Payroll timesheets
  • Budgets
  • Health and Safety checks and training
  • Ensure equipment and substances are used in accordance with training and policy
  • Order consumables and materials for sites via the online system
  • Ensure monthly site budgets are met
  • Ensure personal protective equipment is worn when required
  • Report and respond to any issues immediately
  • Desired Skills and Experience:
  • A positive hands on approach with the ability to multi task.
  • Excellent communication and client facing skills.
  • Organised with a 'can do' attitude
  • Strong leadership
  • Maintain consistency under pressure
  • Excellent attention to detail
  • Confidence in managing staff and sites of all sizes and locations
License:
 
Driving License (Required)