Business Development Manager

​Role: Business Development Manager

Salary: £75,000 + benefits

Job Status: Full time/ Permanent

Location: London

Vacancy Reference: VR/5388

Role Description:

Our client, a growing provider of Soft and Hard Facilities Management services, is seeking an experienced Business Development Manager to lead their Business Development department and drive both new and existing business growth. Reporting to the Managing Director and Commercial Director, this role is central to the company’s tendering, mobilisation and client relationship activities.

Role Purpose:

The Business Development Manager will focus on securing new business and retaining existing contracts through competitive tendering processes. You will network extensively across both the public and private sectors to develop and sell total FM service solutions. Alongside this, you will support day-to-day operational requirements during mobilisation, coordinating stakeholders, mitigating risk, and ensuring services meet client expectations and budget commitments.

The role also includes responsibility for cross-selling and upselling within the existing client portfolio, as well as producing detailed technical proposals and costings that align with commercial parameters.

Key Responsibilities:

• Lead the Business Development department, including the Bid & Project Manager and Bid Writer

• Generate new contacts and opportunities through proactive networking

• Manage relationships with new and, where required, existing clients

• Secure profitable sales across Soft & Hard FM services

• Produce high-quality written bid material and technical proposal content

• Prepare detailed cost analysis documents for approval in line with the Bid Approval process

• Produce compliant commercial response documents as requested during the tender process

• Collaborate with the Managing Director and Commercial Director to shape sales strategy

• Work closely with operational teams and Senior Managers to understand service requirements

• Deliver successful PQQs and tenders aligned with business priorities

• Create proposal documents that demonstrate competence and competitiveness

• Lead digital and in-person tender/bid presentations

• Enhance the company’s reputation within London and across the UK

• Negotiate terms of agreements and secure contract wins

• Manage and mobilise newly awarded contracts, ensuring clear communication to all stakeholders

• Complete full operational handovers following mobilisation

Additional Duties:

• Weekly reporting on sales achieved versus departmental targets

• Weekly updates to the Commercial Director on leads, pipeline, activity, concerns and upcoming meetings

• Attend team meetings, share best practice, and participate in training and seminars as required

About You:

The ideal candidate will have excellent written and verbal communication skills, strong organisational ability in high-pressure environments, and a broad knowledge of FM business functions. Experience in project management and developing detailed technical proposals is highly desirable. You will be detail-oriented, commercially aware, and capable of producing accurate costing documentation.

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