​Role: Assistant Cleaning Manager

Salary: Up to £35k plus benefits

Job Status: Permanent/Full-Time

Hours: 40 hours per week, starting at 7am each day

Location: London

Vacancy Reference: VR/05099

Role Description:

Bridge Recruitment are currently networking for an Assistant Cleaning Manager to join the Team of one of our clients, a leading cleaning solutions service provider supporting businesses across the UK. They are looking to appoint an Assistant Cleaning Manager for one of their most prestigious contracts in London, an insurance company with offices in the City. Our client won this contract back in 2018, for their flagship location, covering 13,000sq. ft. As Assistant Cleaning Manager, you will be responsible for managing 11 full-time Cleaners, 30 part-time evening Cleaners and a Supervisor on a daily basis. The client works in partnership with its contractors, recognising hard work and dedication, The ideal Assistant Cleaning Manager will have proven managerial experience within the industry, and will be an excellent communicator, with strong leadership skills.

Responsibilities:

• Act as the primary point of contact between the cleaning company and the assigned Building Manager

• Establish and maintain strong relationships with the client's representatives

• Regularly communicate with the client to understand their needs, address concerns, and ensure satisfaction

• Supervise and coordinate cleaning staff assigned to the specific account

• Develop and implement cleaning schedules, ensuring all tasks are completed efficiently and in accordance with client expectations

• Conduct regular site inspections to maintain quality control and adherence to cleaning standards

• Provide leadership and guidance to the cleaning team

• Conduct training sessions for new team members and ongoing training for existing staff

• Foster a positive and collaborative team environment

• Monitor the performance of cleaning staff and address any issues promptly

• Implement performance improvement plans when necessary

• Track and report key performance indicators (KPIs) to assess and improve service quality

• Manage inventory of cleaning supplies and equipment for the assigned account

• Ensure that all necessary supplies are available, and equipment is well-maintained

• Ensure compliance with company policies, procedures, and safety regulations

• Conduct regular safety training sessions for cleaning staff

• Respond promptly to client requests and address any issues or concerns

• Collaborate with other departments to resolve complex problems and ensure smooth operations

Requirements:

• Proven experience in a managerial role within the cleaning industry

• Strong organisational and leadership skills

• Excellent communication and interpersonal abilities

• Knowledge of cleaning industry best practices

• Ability to work independently and collaboratively within a team

• Passionate, reliable and loyal

• Problem-solving and decision-making skills

• High school diploma or equivalent (Bachelor's degree preferred)

• Previous experience in a cleaning company or related industry

• Managerial experience is highly desirable