Role: Area Manager

Salary: £35k plus benefits and car allowance

Job Status: Permanent/Full-Time

Location: Leeds/Yorkshire area

Vacancy Reference: VR/04734

​

Role Description:

One of our clients, a well-respected company within the commercial cleaning sector, is looking to appoint an Area Manager to join their growing team. As Area Manager, you will be responsible for managing teams and ensuring customer expectations are always met or exceeded. The ideal Area Manager will have experience in a similar role or environment, with the ability to communicate effectively with the rest of your team. This is a great opportunity to progress in an exciting and challenging industry with the possibility for the right candidate to move into a more senior position.

​

Responsibilities:

• Responsible for dealing with customer complaints and retraining when necessary

• Responsible for delivering retention targets + minimum 98% GP Margin

• Implementing changes on contract

• Managing work performance and ensuring that team behaviour reflects company values

• Managing budgets, submitting site visit reports within agreed time frames

• Responsible for the recruitment of staff in conjunction with the Operation Support Manager Recruitment team and in line with company policy

• Providing effective support and training to staff

• Responsible for ongoing relationship with customers

• In charge of managing stock levels and purchasing of equipment, materials, and consumables to ensure a complete service delivery

• Responsible for liaising with the facilities team support to ensure that the initial contract set up is complete to the satisfaction of the client

• Ensuring compliance with legislation, health, and safety regulations and both company and client specification

• Motivating the team to deliver excellent service and always presenting a professional image

​

Requirements:

• Excellent verbal and writing communication skills

• Bilingual will be an advantage

• Organisational and time management skills

• Track record in the Cleaning Industry

• A good understanding of the cleaning industry

• An ability to prioritise workload and solve problems

• Good team building skills

• Customer focus

• Good IT skills

• Full Clean Driving licence

• Managerial or supervision experience

• Clean DBS records

​

​