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Account Cleaning Manager

  • Location

    Surrey

  • Sector:

    Operations

  • Job type:

    Permanent

  • Salary:

    £40,000 - £45,000

  • Contact:

    David de Souza

  • Contact email:

    ddesouza@bridgerecruitment.co.uk

  • Job ref:

    04058

  • Published:

    27 days ago

  • Expiry date:

    2019-08-16

Bridge Recruitment are seeking an Account Cleaning Manager to work within a well-established Property Management company, covering operations in and around Surrey. The Account Cleaning Manager will be looking after a portfolio of contracts which value approximately £1.5M and you will represent and add value to this award-winning business. They require an exceptional Account Cleaning Manager who has the ability to implement innovative service solutions, develop a strong client relationships and be an ambassador for the Company brand.

Role Description:

  • Your key responsibility will be to deliver a First-Class cleaning service to a high-profile Client that has multiple sites
  • To develop and maintain a professional and proactive business relationship within the team the client’s team
  • Oversee the contract cleaning operation of some of the company’s flagship clients
  • Ensure all jobs are staffed and provide cover in the event of holiday or sickness
  • Regularly meet clients for feedback on service delivery
  • Assist with starting-up and managing any new contracts
  • Troubleshooting - follow up on and deal with all complaints
  • Review best practice and present new ideas to keep ahead of the cleaning industry
  • Undertake any additional task as instructed by the Line Manager or above.

Attributes:

  • Help to build on the success of the business through team engagement
  • Flexible attitude towards working relationships and practices
  • People person - Team player
  • Ensure open communication when liaising with clients
  • Open to listening, understanding and implementing new ideas, concepts and practises
  • Ability to work in a forward thinking and changing environment